Effective Date / Last Updated: February 25, 2026

These Terms of Use (“Terms”) govern your access to and use of the website wenatcheenaturalfoods.com (the “Site”), operated by Wenatchee Natural Foods (“we,” “us,” or “our”), a business located in Wenatchee, Washington. By accessing, browsing, or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, do not use the Site.

We may update these Terms from time to time. Material changes will be posted here with a revised effective date. Your continued use of the Site after changes constitutes acceptance of the updated Terms. We encourage you to review them periodically.

• Eligibility You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site or make purchases. By using the Site, you represent that you meet this requirement and have the legal capacity to agree to these Terms.

• User Accounts To place orders or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts for any reason, including violations of these Terms.

• Products and Orders All products on the Site are subject to availability. We reserve the right to limit quantities, discontinue items, or refuse/cancel orders (including after confirmation) due to pricing errors, stock issues, or suspected fraud. Prices and descriptions are subject to change without notice.

• Payments: We accept major credit cards and other methods via secure third-party processors. You authorize us (or our processor) to charge the full amount, including taxes and shipping. All payments are final unless otherwise stated in our Return Policy.

• Taxes and Shipping: You are responsible for any applicable sales taxes. Shipping terms, costs, and delivery estimates are provided at checkout and may vary.

• Returns, Refunds, and Exchanges Our Return and Refund Policy (linked separately or detailed on the Site) governs returns. Generally, we accept returns of unused/unopened products within [e.g., 30 days] of delivery for a refund or exchange, subject to inspection and restocking fees if applicable. Perishable natural foods may have limited return eligibility. Contact us for details. We do not refund shipping costs unless the return is due to our error.

• User Conduct and Content You agree not to:

• Use the Site for unlawful purposes or in violation of any laws.

• Transmit viruses, spam, or harmful code.

• Harass, impersonate, or infringe on others' rights.

• Scrape, copy, or misuse Site content without permission. Any user-submitted content (e.g., reviews) grants us a non-exclusive, royalty-free license to use, display, and distribute it. We may remove content at our discretion.

• Intellectual Property The Site, including text, graphics, logos, product images, and software, is owned by us or our licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works without our written permission. Limited personal, non-commercial use is permitted while accessing the Site.

• Disclaimers and Limitation of Liability The Site and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. Important for Natural Foods/Supplements: Information on the Site about products (including health benefits, ingredients, or nutritional claims) is for general informational purposes only and has not been evaluated by the FDA. Products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use, especially if pregnant, nursing, or on medication. We are not liable for any adverse reactions or health issues. To the fullest extent permitted by law, we (and our affiliates, officers, employees) will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, products, or inability to use them — even if advised of the possibility. Our total liability shall not exceed the amount you paid for the product(s) in question in the 12 months prior to the claim.

• Indemnification You agree to indemnify and hold us harmless from any claims, losses, liabilities, or expenses (including attorneys' fees) arising from your violation of these Terms, misuse of the Site/products, or infringement of third-party rights.

• Termination We may terminate or suspend your access to the Site at any time, without notice, for conduct violating these Terms or for any other reason.

• Governing Law and Dispute Resolution These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site will be resolved exclusively in the state or federal courts located in Chelan County, Washington. You agree to submit to the personal jurisdiction of those courts and waive any objections.

• Contact Us For questions about these Terms, contact us at: Wenatchee Natural Foods 222 N Wenatchee Avenue, Wenatchee, WA. Email: wenatcheenaturalfoods@gmail.com, Phone: 509.665.9999